gb997 Terms & Conditions

Age Requirement

Only individuals aged 21 or above may open an account and play any game on gb997. Access to the platform by minors is strictly prohibited. To verify age, gb997 may request necessary identification documents from a member at any time.

Geographic Eligibility

It is entirely your responsibility to ensure that online gaming activities are legally permitted in the region from which you are using the platform. If you use the platform from a legally restricted area, the relevant account may be immediately closed and any deposited balance may be forfeited.

Ineligible Persons

• gb997 employees, their family members, or employees of affiliated companies may not register as members.
• Individuals whose accounts were previously closed due to fraud or rule violations may not open a new account.
• Individuals enrolled in a self-exclusion program may not use an account during an active exclusion period.

Registration Process

When registering an account on gb997, you must provide accurate and complete personal information. Providing false or misleading information will result in account cancellation and deposited funds may be forfeited. After registration is complete, you can log in from the gb997 Login page.

One Account Policy

Each individual may open and use only one account. If a single person holds multiple accounts, all of them will be closed and all bonuses will be cancelled. If multiple members of the same household wish to use separate accounts from one device or network, the support team must be informed in advance.

Account Security

• Keep your account password and login details completely confidential and do not share them with anyone.
• If you suspect unauthorized access to your account, notify us immediately through live chat.
• It is your responsibility to keep your account information up to date; gb997 is not liable for issues arising from outdated or incorrect information.
• Using an account through a third party is strictly prohibited.

Deposit Rules

The minimum deposit amount on gb997 is ৳100. Accepted payment methods are: bKash, Nagad, Rocket, and bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). No other payment methods are accepted. The deposit must come from a payment method belonging to the registered account holder.

Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawals will only be processed via the same method used at the time of deposit.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• The payment method's own transaction limits may apply.
• Withdrawals may be delayed if identity verification has not been completed.

Fund Restrictions

Any attempt to use funds for money laundering or any other illegal purpose will be reported to the relevant authorities immediately and the associated account will be closed. gb997 reserves the right to place a balance on hold in the context of any legal investigation.

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will earn a ৳2,000 bonus for a total balance of ৳3,000; depositing ৳10,000 will earn the maximum ৳8,000 bonus for a total balance of ৳18,000.

Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: receiving a ৳2,000 bonus means ৳2,000 × 15 = ৳30,000 must be wagered before winnings earned from the bonus can be withdrawn.

General Bonus Terms

• Each bonus offer has a specific validity period; unused bonuses will be automatically cancelled after expiry.
• Bonus balances cannot be withdrawn directly; they become withdrawable only after the wagering requirements have been met.
• A member may not have more than one active bonus at the same time, unless stated otherwise in a specific offer.
• If evidence of bonus abuse or deliberate exploitation of the bonus system is found, the relevant bonus and any winnings earned will be cancelled.
• gb997 reserves the right to modify, suspend, or cancel any bonus offer.

Fair Play Guarantee

All game outcomes on the gb997 platform are determined through Random Number Generator (RNG) technology. gb997 believes in fair play and no game result is predetermined or manipulated. Members cannot intervene in game outcomes in any way.

Game Provider Terms

Games from various international providers are available on the gb997 platform, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. Each game is operated according to the respective provider's own terms and conditions. If a game session is interrupted due to a technical fault, the result will be determined based on the most recently saved data.

Disconnection

If the internet connection is lost during a game, the session is saved on the server and can be resumed from that point after reconnecting. It is the member's own responsibility to maintain an uninterrupted internet connection. gb997 is not responsible for any losses caused by connection issues.

Strictly Prohibited Conduct

• Fraudulent activities, providing false information, or identity fraud.
• Use of software bots, automation tools, or third-party assistance programs.
• Abuse of the bonus system — such as collecting bonuses through multiple accounts.
• Money laundering or any other illegal financial activity.
• Attempting unauthorized access to another member's account.
• Attempting to hack or otherwise manipulate the game software.
• Spreading false information on social media or elsewhere with the intent to damage gb997's reputation.
• Harassing or abusive conduct toward gb997 staff.

Personal Data Collection

gb997 collects members' names, contact information, payment details, and usage history. This information is used solely for account management, transaction processing, customer service, and compliance with legal obligations.

Data Sharing

gb997 does not sell any member's personal information to third parties for commercial purposes. However, specific information may be shared when required by a legitimate request from legal authorities, a fraud investigation, or payment processing needs. For more details, please visit our Privacy Policy page.

Cookies & Tracking

Cookies and similar technologies are used on the gb997 website to improve site functionality and personalize the user experience. By continuing to use the website, you are consenting to the use of cookies.

Data Security

gb997 uses advanced SSL encryption technology to protect members' personal and financial information. Every transaction is completed through encrypted channels and sensitive information is stored securely.

Member Responsibilities

Members also have certain responsibilities to help maintain the security of the platform:

• Use a strong and unique password and change it regularly.
• Log out immediately after logging in on a public or shared device.
• Avoid clicking on unknown or suspicious links.
• gb997 will never ask for your password via email or chat — if you receive any such request, notify support immediately.

Limit-Setting Features

Members can set deposit limits, loss limits, and session time limits on their accounts. We encourage everyone to use these features to enjoy gaming responsibly.

Self-Exclusion Program

Any member who feels that gaming is becoming a problem for them can join the Self-Exclusion program. The process can be initiated by contacting us via live chat or by emailing [email protected]. The account will be completely inactive during the self-exclusion period.

Reasons for Account Suspension

gb997 may temporarily suspend an account under the following circumstances:

• If suspicious transactions or security risks are identified.
• During an identity verification process.
• Due to technical issues or maintenance.
• While investigating an alleged rule violation.

Reasons for Permanent Account Closure

An account will be permanently closed in the following cases:

• If evidence of fraud or cheating is found.
• If evidence of operating multiple accounts is found.
• If an age requirement violation is proven.
• In cases of repeated rule violations.
• At the member's request (including self-exclusion).

Balance of a Closed Account

If the account is not closed due to a rule violation, the member's eligible balance (cash balance excluding bonuses) will be returned. The process and timeline for the refund will be determined by gb997.

gb997's Limited Liability

gb997 is not liable for any loss or claim arising from the following:

• Loss caused by internet disconnection or technical issues from third parties.
• Loss caused by a member leaving their account credentials unsecured.
• Loss caused by errors in game providers' systems.
• Gaming losses resulting from a member's own decisions.
• Service disruptions caused by force majeure events such as natural disasters, government directives, etc.

Service Assurance

gb997 always strives to provide uninterrupted service, however the service may be temporarily disrupted due to maintenance or unexpected technical reasons. In such situations, we will work toward a quick resolution and notify members.

Complaint Submission Process

If any complaint or dispute arises, please contact the gb997 support team first. Ways to reach us:

• Live Chat — available 24/7.
• Email: [email protected]
• Support is available in both Bengali and English.

Complaint Resolution Timeframe

gb997 takes every complaint seriously and attempts to resolve it as quickly as possible. Complex disputes may take more time. Relevant transactions may be put on hold while an investigation is ongoing.

Applicable Law

These terms and conditions and any dispute between gb997 and a member will be resolved through mutual discussion between both parties. The Bengali language version of the terms and conditions will be considered authoritative.