gb997's Privacy Policy

gb997 is a secure and reliable online gaming platform that provides a high-quality gaming experience for Bangladeshi players. We place the highest priority on our users' privacy. This privacy policy explains how gb997 manages your personal data, under what circumstances data may be shared, and what rights you have.

By registering on our platform or using our services, you consent to the terms of this privacy policy. This policy applies only to individuals aged 21 or above.

The gb997 platform collects various types of data from you. The purpose of collecting this data is to provide you with a better, safer, and more personalised service.

1.1 Data You Provide Directly

When you create an account on our platform or carry out transactions, the data you provide directly includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Current address and nationality
• Documents required for identity verification (such as national ID card or passport details)
• Payment-related information (required details for bKash, Nagad, Rocket, or bank accounts)

1.2 Data Collected Automatically

When you visit or use our platform, certain technical data is collected automatically:

• IP address and device identifiers
• Browser type, operating system, and screen resolution
• Session logs and usage history
• Data collected through cookies and similar tracking technologies
• Transaction history and records of gaming activity

1.3 Data Received from Third Parties

In some cases we may receive information about you from identity verification agencies or payment processors. This data is used solely for the purpose of verifying your account and ensuring security.

gb997 uses the data collected from you for the following legitimate purposes:

2.1 Account and Service Management

• Creating, verifying, and maintaining your account
• Processing deposits, withdrawals, and other financial transactions
• Tracking gaming history, bonuses, and rewards
• Ensuring account access through our gb997 Login portal

2.2 Security and Legal Compliance

• Preventing fraud, money laundering, and other illegal activities
• Ensuring age verification — services are provided only to individuals aged 21 or above
• Supporting the implementation of responsible gaming policies
• Complying with applicable laws and regulations

2.3 Service Improvement

• Identifying and resolving technical issues on the platform
• Analysing user experience to improve service quality
• Displaying personalised content based on your preferences

2.4 Communication and Support

• Sending transaction-related notifications
• Providing customer service and technical support
• Informing you of important policy changes

gb997 never sells, leases, or rents your personal data to third parties. However, data may be shared in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted third-party service providers who carry out certain services on our behalf — such as payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and cybersecurity services. These partners may only use the data for the specified purpose and are required to comply with our privacy standards.

3.2 Legal Obligations

We may be required to disclose certain data to comply with court orders, government investigations, or applicable legal requirements. Any such disclosure is made within the framework of applicable law.

3.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your data may be transferred. We will notify you appropriately before any such change takes place.

gb997 has put in place industry-standard technical and organisational measures to ensure the security of your data.

4.1 Technical Safeguards

• SSL Encryption: All data sent to and received from our platform is protected by SSL/TLS encryption
• Data Encryption: Sensitive data stored on our systems is protected using strong encryption methods
• Firewalls and Access Controls: Our servers and databases are protected against unauthorised access
• Security Audits: Regular security reviews and vulnerability assessments are conducted

4.2 Administrative Safeguards

• Only authorised staff members can access personal data
• All staff receive privacy training and are bound by confidentiality agreements
• Any access to data is logged and monitored

The gb997 platform uses cookies and similar technologies. Cookies are small data files stored on your device that help improve the functionality of our site.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for core functionality
• Functional Cookies: Used to remember your preferences, such as language selection
• Analytics Cookies: Used to review site usage and improve service quality

5.2 Cookie Controls

You can refuse or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

gb997 retains your data for as long as necessary. When determining the retention period, we consider the following:

• The duration your account remains active
• Legal obligations to retain financial records
• The time required for fraud prevention and resolving potential legal claims
• Regulatory requirements

Even after an account is closed, certain data may be retained for a specified period in accordance with applicable law. Once the retention period expires, data is securely deleted or anonymised.

As a user of the gb997 platform, you have the following rights regarding your own personal data:

7.1 Right of Access

You can find out at any time what data we hold about you and how it is being used. To make such a request, please contact our support team.

7.2 Right to Rectification

If the data we hold about you is incorrect or incomplete, you can request that it be corrected. This can be done through your account settings or by contacting the support team.

7.3 Right to Erasure

In certain circumstances you can request that your personal data be deleted. However, it may not be possible to delete financial records or data that is required to be retained by law.

7.4 Right to Object to Processing

You can object to the use of your data for certain purposes. If the objection is valid, we will take it into consideration.

gb997 is firmly committed to protecting minors. Our platform is for individuals aged 21 or above only. We do not intentionally collect data from anyone under the age of 21.

If we find evidence that data from a minor has been collected inadvertently, we will immediately delete that data and close the associated account. Parents or legal guardians can contact us regarding any such concerns.

As gb997 is an international platform, your data may be processed or stored on servers in different countries. We ensure that appropriate safeguards are in place for any data transfers. Data transferred internationally remains protected under this privacy policy.

gb997 may update this privacy policy from time to time. For any significant changes:

• The updated policy will be published on this page and the "Last Updated" date will be changed
• Registered users will be notified of significant changes via email or through the platform
• Continued use of the platform after any changes will be taken as consent to the new policy

We recommend that you review this page regularly to stay informed about the latest privacy policy.

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. gb997 is committed to handling any privacy-related requests promptly and professionally.

You can log in to your account via the gb997 Login page and connect directly to live chat. For more information, visit our FAQ page or the About Us section.