❓ Frequently Asked Questions
All your answers
in one place at gb997
From deposits to the VIP program, cricket betting to live casino — whatever questions come to mind about gb997, you will find all the answers right here.
New players often have many questions when they start using gb997 — how do I deposit money, what are the bonus terms, how wide are the cricket betting markets, or what are the benefits of becoming a VIP? On this page we have put together detailed answers to the most important topics so you can start playing with confidence. If you do not find what you are looking for, reach out directly via our 24/7 live chat or email.
BPL & International Matches
gb997's cricket section offers markets such as match winner, toss winner, first wicket fall, highest run-scoring team, total runs in a specific over, and many more. From BPL to the T20 World Cup and ICC Championship, you can place bets on multiple markets across various tournament matches at the same time.
Yes, the core process is the same — you can place bets before a match starts or live in-play. BPL also has separate markets around the performance of local teams. Just as a Bangladesh vs India match has a match winner market, BPL has win/loss markets for specific teams. The live betting option lets you make quick decisions as the match unfolds.
If a match is declared "No Result" due to rain or any other reason, most markets for that match are voided and the full stake is returned to your account. However, certain in-play markets may be settled based on how much of the match was completed. Check the Terms and Conditions page for the exact rules.
Decimal odds are the simplest format. Multiply your stake by the odds to get the total return — subtract your original stake to find the profit. Example: you bet ৳500 at odds of 2.50 — total return is ৳1,250, profit is ৳750. The higher the odds, the higher the potential winnings, but the lower the chance of winning. All markets on gb997 display decimal odds.
Yes, gb997 supports parlay (accumulator) betting, so you can combine multiple matches from IPL, the T20 World Cup, or any other tournament into a single bet. If every selection is correct, the odds multiply together, significantly increasing your potential payout. However, if one result is wrong, the entire parlay bet is lost.
VIP Program
gb997 has four VIP tiers in total. Bronze — up to 0.3% weekly cashback; Silver — up to 0.6% weekly cashback; Gold — up to 0.9% weekly cashback; and Platinum — up to 1.2% weekly cashback. The higher the tier, the greater the benefits.
In addition to cashback, members at higher VIP tiers enjoy benefits such as a personal account manager, faster withdrawal processing, priority access to special promotions, and invitations to exclusive events. Platinum tier members get round-the-clock dedicated support.
Each week, cashback is calculated on your net losses according to your VIP tier. For example, if your total losses for the week are ৳10,000 and you are at Silver tier, you will receive cashback at a rate of up to 0.6%. This cashback is typically credited to your account on a set day of the week.
As your account activity grows through regular play, gb997's VIP team reviews your progress and automatically upgrades you to the next tier. The more active you are, the faster you will reach Gold or Platinum. Contact the support team to learn about specific milestones.
No, the VIP program is open to all players, new and regular alike. Once you open an account at gb997, you automatically start enjoying benefits from the Bronze tier. Your tier increases as you keep playing, and so does your weekly cashback — so the sooner you start, the more benefits you get.
Live Dealer Games
In Baccarat, you place a bet on one of three options: "Player", "Banker", or "Tie". The hand whose total points are closest to 9 wins. 10, J, Q, and K are worth zero, and A is worth 1. A live dealer deals cards in real time, giving you a real casino feel. gb997's live Baccarat offers multiple versions including Evolution Gaming and Ezugi.
gb997's live casino has separate tables for different budgets — low-limit tables are suitable for newcomers and high-limit tables for experienced players. New players can start with small bets and build their experience gradually. Limits are clearly displayed when selecting a table.
Yes, both Teen Patti and Andar Bahar are available in gb997's live casino. Teen Patti is a popular South Asian three-card game where the player with the best combination wins. Andar Bahar is simpler — a card is shown and you bet on whether the next matching card will land on the Andar or Bahar side. Both are familiar to Bangladeshi players.
gb997's live casino is fully optimised for mobile. You can join live dealer tables directly from the browser on any Android or iOS smartphone — no separate app download needed. For the best experience, a Wi-Fi or strong mobile internet connection is recommended for good streaming quality.
Some live tables have dealers who can speak Bengali or other South Asian languages. However, this may not be available at every table. gb997's support team is available 24/7 in Bengali, so contact live chat for any questions about live games.
How to Make a Deposit
The minimum deposit amount across all payment methods at gb997 is ৳100. Whether you use bKash, Nagad, Rocket, or bank transfer, you can get started with just ৳100. There is an opportunity to receive up to ৳8,000 as a 200% bonus on your first deposit.
gb997 does not charge any processing fee on deposits. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply a small charge according to their own transaction policy. For bank transfers, your bank's own fees may apply — it is best to confirm this with your bank in advance.
Log in to your gb997 account, go to the deposit page, and select bKash. Send money from your bKash app to the gb997 bKash number shown. Copy the transaction ID, paste it into the deposit form, and submit. Your balance is usually updated within a few minutes.
Yes, the process is essentially the same. Select Nagad from the deposit page, send money to gb997's Nagad number, and submit the transaction ID. Deposits made via Nagad are also credited quickly. If you encounter any issues, contact live chat or email [email protected].
If your balance has not been updated after making a deposit, first confirm that the transaction ID was submitted correctly. Then contact gb997's live chat and provide the transaction ID along with the time it was sent. The support team operates 24/7 and will resolve the issue promptly.
gb997's bank transfer option supports major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Sonali Bank. Bank transfers may take a little longer, so bKash, Nagad, or Rocket are more convenient for faster credit.
Still have questions? We are here to help
gb997's support team is with you seven days a week, twenty-four hours a day. Get help in Bengali or English — whichever you prefer.
Log in to gb997